Politique de remboursement

Returns

Our goal at Livstrong Pets is to ensure that you are totally satisfied with your shopping experience and the quality of the products you are purchasing. We accept returns of unopened products up to 45 days after the date of purchase. If you would like to make a return request, please email info@livstrong.ca with your order/invoice number (as quoted in the subject line of your "Order Update" emails), the item(s) that you would like to return, and the reason for the return. One of our friendly Customer Care team members will reach out to you as soon as possible with the next steps!

Opened or used products please contact us at info@livstrong.ca  for the reason of the return and to arrange a credit, return or replacement if approved. One of our friendly Customer Care team members will reach out to you as soon as possible with the next steps!

We are currently unable to accept returns from US locations.

1.226.203.0809 or info@livstrong.ca